Legal · Your Data

Privacy Policy

Last updated: July 1, 2026

UG Transportation LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you communicate with us, including via SMS/text messaging.

Collect

Only what we need to move freight and stay in touch

Use

Business ops, load coordination & support

Protect

Safeguards against unauthorized access

Control

Access, correct, delete — or reply STOP

01 Information We Collect

We may collect the following types of personal information:

Name, phone number, and email address
Business information (company name, MC/DOT number)
Communication records, including SMS/text message content
Load and shipment information shared during the course of business

02 How We Use Your Information

We use the information we collect for the following purposes:

To communicate with brokers, shippers, drivers, and business partners
To coordinate freight loads, deliveries, and scheduling
To send SMS/text messages regarding load confirmations, delivery updates, appointment scheduling, and rate negotiations
To respond to inquiries and provide customer support
To comply with legal obligations

03 SMS / Text Messaging

By providing your phone number and consenting to receive text messages from UG Transportation LLC, you agree to receive SMS messages related to our business operations, including but not limited to load updates, delivery notifications, and scheduling communications.

Frequency

Message frequency may vary

Rates

Message and data rates may apply

STOP Opt out anytime HELP Get assistance

SMS consent and your phone number will not be shared with third parties or affiliates for marketing purposes.

04 Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

With service providers who assist in our business operations (e.g., communication platforms)
When required by law, regulation, or legal process
To protect the rights, property, or safety of our company, employees, or others

05 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

06 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

07 Your Rights

You have the right to:

Access Request access to the personal information we hold about you

Correct or delete Request correction or deletion of your personal information

Opt out of SMS Opt out of SMS communications at any time by replying STOP

08 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Related: SMS Terms of Service

09 Contact Us

If you have questions about this Privacy Policy, please contact us:

UG Transportation LLC

Email: safety@ugtransport.com