Legal · SMS Program
SMS Terms of Service
Last updated: July 1, 2026
By opting into SMS communications from UG Transportation LLC ("Company", "we", "us"), you agree to the following terms and conditions.
01 SMS Program Description
UG Transportation LLC provides SMS/text messaging services for business communications related to freight transportation, including:
- Load confirmations and updates
- Delivery status notifications
- Appointment scheduling and coordination
- Rate negotiations and quotes
- General business communications with brokers, drivers, and partners
02 Consent
By providing your mobile phone number to UG Transportation LLC, you consent to receive text messages from us related to our business operations. Consent is not a condition of any purchase or business relationship.
03 Message Frequency
Message frequency may vary depending on the nature of our business relationship and ongoing transactions. You may receive multiple messages per day during active load coordination.
04 Costs
Message and data rates may apply. UG Transportation LLC does not charge for SMS messages, but your mobile carrier's standard messaging rates may apply. Please contact your carrier for details about your plan.
05 Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
06 Help
For assistance with our SMS program, reply HELP to any message, or contact us at:
Email: safety@ugtransport.com
07 Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.
08 Supported Carriers
Our SMS service is compatible with all major US mobile carriers, including but not limited to AT&T, T-Mobile, Verizon, and Sprint.
09 Liability
UG Transportation LLC is not responsible for delayed or undelivered messages due to carrier network issues, device incompatibility, or other factors outside our control.
10 Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our SMS service after changes constitutes acceptance of the updated terms.
11 Contact Us
UG Transportation LLC
Email: safety@ugtransport.com
© 2026 UG Transportation LLC. All rights reserved.